The following symptoms were reported:

Remote Desktop is a feature that allows users to connect to a remote computer and access its desktop, files, and applications. Norton Security Suite is a comprehensive security solution designed to protect computers from various threats, including malware, viruses, and unauthorized access. However, in some cases, the Norton Security Suite may mistakenly block Remote Desktop connections, preventing users from accessing their remote computers.

To allow remote desktop connections, users need to configure Norton Security Suite to permit incoming connections on the RDP port. Here are the steps:

Below are the steps to resolve this issue by configuring Norton to allow RDP traffic safely. 1. Check Your Network Trust Level