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| Updated: April 2026
If you bought through a distributor (e.g., in the US: Biometric Supply, Integrated Biometrics; in EMEA: local security integrators), email them with: secugen recharge
Since SecuGen produces both wired (powered via USB data) and rechargeable models, this guide focuses on the specific maintenance required for the built-in Lithium-Ion battery models. | Updated: April 2026 If you bought through
SecuGen RD Service Recharge: A Complete Guide for Biometric Device Users in the US: Biometric Supply