On Windows, you can right-click any file in the Clio Drive to "View in Clio Manage" or "Copy Link" to share with colleagues.
| Problem | Likely Cause | Fix | |---------|--------------|-----| | “App is damaged” (macOS) | Gatekeeper / notarization delay | Right-click → Open (once) | | Installer hangs at 0% (Windows) | Antivirus or network policy | Temporarily disable AV or run as admin | | Login loop / white screen after login | Embedded browser cache issue | Clear app cache: %APPDATA%\Clio\Cache (Win) or ~/Library/Application Support/Clio (Mac) | | No system tray icon | App not fully started or Windows taskbar overflow | Restart app; check hidden icons | | High CPU usage on idle | Known Chromium embedded framework issue | Update to latest version (v. 2024.x or newer fixed this) |
Minimum i5 with a performance core base clock speed ≥ 2GHz. RAM: 8 GB or more is recommended. Storage: At least 5 GB of available hard drive space. Operating System: install clio desktop app
To install the Clio desktop app, follow these steps:
Click Desktop access in the top right corner of the page. On Windows, you can right-click any file in
Select Install for Windows or Install for Mac based on your operating system.
If you need to work without internet, right-click a folder and select "Make available offline." RAM: 8 GB or more is recommended
On position (it will turn green when connected). Clio's Help Center +4 System Requirements To ensure smooth performance, your hardware should meet these minimum specifications: help.clio.com +1 Feature Windows Requirement macOS Requirement Operating System Windows 10 or 11 (S mode not supported) macOS 11 Big Sur (Sonoma or newer recommended) Processor Intel i5 (2GHz performance core or higher) Intel i5 (2GHz performance core or higher) RAM 8 GB or more recommended 8 GB or more recommended Storage 5 GB or more of local disk space 5 GB or more of local disk space Key Benefits of Using the Desktop App Virtual Drive Experience
Once installed, you must connect the app to your Clio account to begin syncing:
Open the .exe file and follow the installation wizard prompts.