The hardware ID corresponds directly to the HP Mobile Data Protection Sensor , most commonly known as HP 3D DriveGuard or HP ProtectSmart Hard Drive Protection . When Windows displays an "Unknown Device" yellow exclamation mark next to this ID in the Device Manager, it means the operating system lacks the necessary driver configuration to communicate with the integrated motherboard accelerometer.
| Category | Details | | :--- | :--- | | | HP 3D DriveGuard | | Typical Driver File | accelerometer.sys , hpacc.sys , or hpdskflt.sys | | Service Name | HPAccelerometer or HPDiskFilter | | Software Package | HP 3D DriveGuard (included in HP Software Framework or HP Client Management) | | Driver Provider | HP Development Company, L.P. | | Supported OS | Windows 7, 8, 8.1, 10, 11 (64-bit) | acpi\hpq0004\3&2411e6fe&0
HP 3D DriveGuard (Mobile Data Protection System) The hardware ID corresponds directly to the HP
ACPI HPQ0004 Windows 10. - HP Support Community - 8848382 | | Supported OS | Windows 7, 8, 8
When a drop event is recognized, the software rapidly commands mechanical hard drives to . This shields the delicate magnetic platters from physical scratches, lowering data corruption risks during an impact.
Right-click the (ACPI\HPQ0004) and select Update Driver . Choose Browse my computer for driver software .