Being signed into the Microsoft Store and the Xbox App with different accounts.
If you are currently stuck, you can often bypass the screen without a permanent fix:
: A single broken mod or a desynchronized subscription can cause the validator to loop. validating subscriptions age of empires 2
Ensure you aren't running an old version of the Xbox framework. Check the "Library" section in the Microsoft Store for any pending updates to , Xbox , or Gaming Services . Check Time and Date Settings
. However, this screen frequently freezes or loops, preventing users from reaching the main menu. Core Issue Summary The validation process typically hangs due to: Unaccepted Terms of Service (ToS): The most common cause is a pending agreement to the Steam Workshop Terms of Service . Even if you have no mods, the game requires this agreement to complete the check. Corrupt Workshop Files: Broken or incompatible mods can cause the validator to crash or loop. Launch Cache Errors: Desyncs between the Steam client and the game's launcher. Recommended Fixes 1. Accept Workshop Terms (Primary Fix) The most successful solution for both new and existing players is manually triggering the ToS prompt: Launch Being signed into the Microsoft Store and the
: Navigate to your game installation folder (e.g., steamapps/common/AoEDE ) and set the .exe file to "Run as Administrator" to ensure it has permission to validate files.
If you are using the version and see this error, it is almost always related to the "Enhanced Graphics Pack" DLC. Try unchecking the DLC in your Steam Library, let it uninstall, and then re-check it to trigger a fresh validation. Check the "Library" section in the Microsoft Store
Click the three dots, select , and click Repair , then Reset . 4. Sign Out and Back In Force a fresh handshake with the servers. Open the Xbox App and Sign Out. Open the Microsoft Store and Sign Out. Restart your PC. Sign back into both and launch the game. Advanced Troubleshooting Update Windows and Apps
Since Age of Empires II is not a subscription-based game (it’s a one-time purchase), the term “validating subscriptions” usually appears in these specific contexts:
The most frequent culprit is a login discrepancy. Ensure the account that purchased the game is logged into: The Microsoft Store The Xbox App The Windows OS (under Settings > Accounts) 2. Reset the Microsoft Store Cache