Miradore Chat -

However, help desk tickets are about people . When you separate the chat from the device management, you lose context. The user says, “My email is slow,” but you have to manually look up their device stats in Miradore.

Within the Miradore web console, there is no native instant messaging client for administrators to chat with one another. Communication is typically handled via: miradore chat

: It is designed for "quick questions" that don't necessarily require a full email ticket. However, help desk tickets are about people