| Step | Action | |------|--------| | 1 | Ask the sender to send a test message. | | 2 | Search all folders (including Junk and Deleted Items) for their email address or subject line. | | 3 | If not found, check (desktop + OWA). | | 4 | Check Rules for deletion actions. | | 5 | Add sender to Safe Senders List and request another test email. | | 6 | If still not delivered, check with IT admin for server-side quarantine or transport rule. |
Blocked Emails In Outlook __exclusive__ - How To Check For
| Step | Action | |------|--------| | 1 | Ask the sender to send a test message. | | 2 | Search all folders (including Junk and Deleted Items) for their email address or subject line. | | 3 | If not found, check (desktop + OWA). | | 4 | Check Rules for deletion actions. | | 5 | Add sender to Safe Senders List and request another test email. | | 6 | If still not delivered, check with IT admin for server-side quarantine or transport rule. |
