Airbus offers an extensive portfolio of spares support and services designed to maximise aircraft availability and operational efficiency throughout their entire lifecycle. These services leverage a "think global, act local" strategy, combining worldwide expertise with regional support centers to ensure rapid response to customer needs.
In the commercial aviation industry, an aircraft on the ground (AOG) is not just a logistical inconvenience; it is a critical financial event. With modern wide-body aircraft costing tens of thousands of dollars per hour in lost revenue, the speed and reliability of the supply chain are paramount. For operators of Airbus aircraft, the backbone of this operational continuity is .
| Agreement Type | Best For | Key Feature | | :--- | :--- | :--- | | | Airlines seeking full risk-transfer | Airbus owns the spares; customer pays per flight hour. Includes AOG guarantee. | | Smart Parts | Operators wanting cost predictability | Fixed monthly fee for component access, repair, and logistics. | | Consignment & Pooling | Seasonal or growing fleets | Pay-per-use access to a shared pool of high-value rotables (e.g., landing gear, actuators). | | AOG (Aircraft on Ground) Solutions | All operators | 24/7 hotline with immediate parts release from dedicated AOG stock. | airbus spares support and services
This network allows Airbus to offer expedited shipping—often delivering critical AOG components within hours rather than days.
The is the digital backbone of Airbus’s spares strategy. Through Skywise Spares, airlines gain: Airbus offers an extensive portfolio of spares support
: Services include spares planning, initial provisioning, and forecasting parts consumption and repair cycles to reduce carrying costs for operators.
Unlike traditional transactional parts sales, Airbus treats spares support as a performance-driven service. The goal is to place the —often before a failure is even detected. This is achieved through a network of global distribution centers, predictive analytics, and flexible supply chain contracts. With modern wide-body aircraft costing tens of thousands
, the open data platform developed by Airbus, plays a pivotal role here. By ingesting real-time data from the aircraft, Skywise can predict component failures before they occur. This allows S4 to proactively ship replacement parts to an aircraft’s next destination before the failure happens, effectively eliminating AOG situations before they occur.