ServiceDesk Plus Enterprise Edition Category: IT Service Management (ITSM) & IT Operations Management (ITOM) Target Audience: Large enterprises, Managed Service Providers (MSPs), and organizations with complex IT infrastructure requiring high scalability and advanced automation.
| Feature | Professional Edition | Enterprise Edition | | :--- | :--- | :--- | | | ITSM focus | ITSM + ITOM (Ops) | | CMDB | Basic Asset Mgmt | Advanced CMDB with CI Relationship Maps | | Discovery | Workstation scanning | Network Device & Server Config Backups | | Monitoring | None | Integrated Network Monitoring | | Project Mgmt | Basic Task Mgmt | Full PPM (Gantt/Agile) | | Multi-Tenancy | Limited | Full Multi-Tenancy Support | manageengine servicedesk plus enterprise edition datasheet