Autozone | Parts Expert Test

A customer needs wiper blades but doesn’t know the size. Their car is a 2018 Ford Fusion. What do you do? a) Guess 22” and 22” b) Look it up in the catalog by make/model/year c) Send them to the aisle to figure it out

Understanding Cold Cranking Amps (CCA) vs. Reserve Capacity. parts expert test autozone

Which (electrical, brakes, etc.) gives you the most trouble? Do you have access to the DOC/LMS systems yet? A customer needs wiper blades but doesn’t know the size

The test is a comprehensive evaluation used to certify employees as knowledgeable resources within the store. Passing it often leads to increased responsibilities and is a prerequisite for certain management tracks. It covers a broad range of automotive systems and retail procedures. Core Testing Areas parts expert test autozone