The address represents two different regional compliance offices: Samsung PO Box 12987, Dublin, IE
: This is the primary address listed for safety inquiries and official documentation, such as UK PSTI (Product Security and Telecommunications Infrastructure) Statements of Compliance or EU Declarations of Conformity.
The string of text you have encountered merges two distinct Samsung Electronics service addresses. The first part ( PO Box 12987, Dublin, Ireland ) is a legitimate returns and correspondence address for Samsung in the Republic of Ireland. The second part ( Yateley, GU46 6GG, UK ) is the postcode and town for a logistics hub in England, primarily used for Samsung’s UK operations. Combining them into a single address will likely cause delivery failures. samsung po box 12987 dublin ie yateley gu46 6gg uk
Do not write "PO Box 12987" with "GU46 6GG" on the same label. Royal Mail (UK) and An Post (Ireland) are separate systems. A package addressed to PO Box 12987, GU46 6GG, UK will be rejected because UK PO Boxes do not match that number, and the Irish PO Box does not exist in the UK.
Are you trying to or simply verifying if your phone is a genuine UK/Ireland model? model: nv75r7546rb march-2019 - Samsung The second part ( Yateley, GU46 6GG, UK
: If you need to return a product, you must use the Samsung Support Portal to generate a specific return label. Standard returns are typically handled through courier drop-off points like DPD or specific logistics warehouses, not these administrative PO boxes. Why does it appear on my phone or monitor?
If you received this combined string from a customer service agent or a shipping label, do not use it as written . Contact Samsung support to clarify which country’s returns system you fall under. Sending a parcel to a hybrid address will result in it being returned to you or lost in transit. Royal Mail (UK) and An Post (Ireland) are separate systems
: The Yateley address specifically hosts the Samsung Euro QA Laboratory , which handles technical testing and regional quality standards. Can I send returns to this address?
Using a PO box like the one mentioned allows Samsung to maintain a physical point of contact for customers in the UK and Ireland, showcasing their dedication to customer service in these markets.
It is common for Samsung smartphones (like the Galaxy A-series) and monitors to have this address printed on the back panel or under the "About Phone" regulatory section. This is a legal requirement for selling electronic goods in the UK and EU, ensuring consumers have a physical address to contact the manufacturer regarding regional regulations. Key Address Breakdown Regulatory information | Samsung UK