Click in the top menu bar, hold the Option (⌥) key, and select Library . Navigate to Application Support > AnyDesk .
If you are trying to reset your AnyDesk ID or fix a corrupted installation, you may need to clear the main configuration data: Open again ( Win + R ). Type %appdata%\AnyDesk and hit Enter .
Clear out old session logs and temporary credentials. How to Delete AnyDesk Cache on Windows delete anydesk cache
To clear the session trace logs, run: rm connection_trace.txt Pro Tip: Clear "Recent Sessions" Without Deleting Files
Technically, the cache is not a singular file but a collection of folders and data streams. It includes the trace files, which act as black boxes recording the technical events of a session, and graphical cache files that store the "texture" of the remote desktop interface. Ideally, this data helps the software resume sessions quickly and allows developers to diagnose bugs. However, this data is not immune to corruption or bloating. Click in the top menu bar, hold the
Here’s a short, clear piece you can use for a blog, documentation, or internal IT guide.
On the Windows operating system, the cache is tucked away in the hidden AppData directory. Users must navigate to %appdata%\AnyDesk to find the relevant files. However, simply deleting files while AnyDesk is running can cause errors. The correct procedure involves closing the application entirely—often requiring the user to exit the "tray icon" via the Task Manager—and then deleting the contents of the images and trace folders. In more stubborn cases, using the Windows "Run" command ( %programdata%\AnyDesk ) may be necessary to clear global service logs. Type %appdata%\AnyDesk and hit Enter
Open File Explorer and enable "Hidden items" under the tab. Navigate to C:\ProgramData . Find the AnyDesk folder and delete it.
To understand the necessity of deletion, one must first understand what the cache comprises. When a remote session is active, AnyDesk streams visual data from the host device to the client. To ensure smooth playback and reduce bandwidth usage, the software stores snippets of graphical data locally. Additionally, AnyDesk generates troubleshooting logs and, in some configurations, records session data.
When your AnyDesk client starts lagging, freezing, or showing outdated connection thumbnails, it is usually time to clear the cache. Over time, AnyDesk accumulates trace files, session logs, and thumbnail data that can clutter your system or cause configuration conflicts.
