| Do | Don’t | |----|-------| | ✅ Verify site is safe before unblocking | ❌ Unblock entire category (e.g., “All social media”) | | ✅ Use URL filter with allow action | ❌ Disable web filtering globally | | ✅ Log unblock actions for audit | ❌ Unblock known malicious sites (C2, phishing) | | ✅ Submit recategorization for persistent false positives | ❌ Rely only on temporary unblock daily |
If the site is legit but wrongly categorized:
If a user sees the block page immediately after the administrator claims to have unblocked the site, it is often a browser cache issue.
Do you need help with or SSL inspection settings? fortiguard web filtering unblock
Every time he clicked the link, the screen flashed a sterile, uncompromising gray and blue.
"Hi Leo, I see you’ve attempted to access blocked domains seventeen times in the last ten minutes," the message read. It was from a tech named Sarah. "Are you trying to set a record, or do you actually need help?"
There was a long pause. Leo watched the "Sarah is typing..." bubble appear and disappear. | Do | Don’t | |----|-------| | ✅
This allows an administrator to manually assign a category to a site locally, overriding the FortiGuard rating without waiting for Fortinet.
Many new or obscure websites are listed as "Unrated." By default, many strict security policies block unrated sites to prevent users from visiting brand-new malicious domains.
I can provide technical steps to help you . "Hi Leo, I see you’ve attempted to access
FortiGuard Unblock Request – [Site Name] Requestor: [Name, Department] Blocked URL: [URL] Block Category: [e.g., 48 – Bandwidth Wasting] Reason for unblock: [Business justification] Risk acknowledged: [Yes/No]
Allowing exceptions can create security holes. To maintain a balance between productivity (unblocking) and security, adhere to these best practices: