Users can choose from a network of over 50 filters to find a counsellor that fits their culture, language, or specific needs (e.g., LGBTQ2S+ or Indigenous health professionals).
He sat on a bench under the overhang of the library, rain dripping off the brim of his hat. He saw the number. He hesitated. He thought about the stigma, the paperwork, the cost. But then he read the fine print: Confidential. No cost to students. Immediate support.
The website loaded. He scanned the page. Counselling. Life coaching. Crisis support. 24/7.
The program offers free, short-term support across multiple domains: ubc efap
Coverage extends to spouses/partners, dependent children (typically up to age 24 if in school), and dependent parents living with the employee.
"It's like a toolkit," he whispered to himself.
He pulled out his phone, his fingers cold and stiff. He typed in the acronym: . Users can choose from a network of over
: Unlimited short-term counselling for mental health, stress, and grief, available 24/7 via phone, virtual sessions, or in-person.
He closed his laptop with a snap. He needed to get out. He needed air.
He had always assumed that was for "other people." People with real problems. People in crisis. He was just... tired. Stressed. Was that enough? He hesitated
UBC’s EFAP is administered by TELUS Health (formerly LifeWorks). This is the external piece that delivers actual counselling, resources, and referrals.
Generally eligible if the appointment is at least 50% and 3 months in length.
He started typing. One sentence. Then another. He wasn't alone in the gray anymore. He had found the line that connected him back to solid ground.
Eligible members have access to sessions for issues such as stress, depression, anxiety, grief, and relationship challenges.