That’s annoying but not complaint-worthy on its own. What pushed me over the edge was the response (or lack thereof) from the customer service point at the station. The employee just shrugged and said, “Not my problem.”
Bleiben Sie zwischen 23:00 und 5:00 Uhr aufgrund eines BVG-Verschuldens „auf der Strecke“, erstattet die BVG Taxikosten bis zu 25 € . bvg beschwerde
Wussten Sie, dass Sie bei erheblichen Verspätungen Anspruch auf Entschädigung haben? Die greift unter folgenden Bedingungen: That’s annoying but not complaint-worthy on its own
So if you’ve had a bad BVG experience – rude driver, dirty train, constant delays – don’t just tweet about it. File a Beschwerde . It takes a few minutes and adds to the pressure for improvement. Wussten Sie, dass Sie bei erheblichen Verspätungen Anspruch
Has anyone here ever gotten more than a generic reply from BVG? Or am I just shouting into the void?
Berlin is a city of contradictions, and its public transit system, the BVG (Berliner Verkehrsbetriebe), is its most visible manifestation. It is both the beating heart of the city and a frequent source of collective urban rage. When the U-Bahn stops between stations for the third time in a week, or a bus sails past a stop ignoring the frantic waving of passengers, the modern Berliner often turns to a specific, bureaucratic ritual: the (complaint).