Autodata relies on specific dynamic link libraries ( .dll files) to read the hardware configuration. If Windows registers the wrong paths, it returns a mismatch error.
Windows has assigned an incorrect driver to a specific USB port.
Keep diagnostic PCs off general internet browsing to prevent automatic Windows updates from replacing working legacy security token drivers with incompatible newer versions. Autodata relies on specific dynamic link libraries (
Open the , navigate to Programs and Features , and uninstall any listings for Sentinel Runtime , Sentinel HASP , or SafeNet driver .
Avoid swapping internal hardware components or updating the motherboard BIOS on dedicated diagnostic laptops without consulting your software provider first. Keep diagnostic PCs off general internet browsing to
Navigate to your primary Autodata installation directory (typically C:\Autodata\ or C:\Program Files (x86)\Autodata\ ).
1. Perform a Clean Reinstallation of the Sentinel Runtime Drivers navigate to Programs and Features
The hardware information of your device does not match with the autodata of your dongle, which can prevent the dongle from functioning properly.