: For homes built after 2011, shared drains remain the responsibility of the homeowners unless they have been formally "adopted" by Yorkshire Water . Common Causes of Blockages in Yorkshire
Here’s a sample post you could use for social media, a forum, or a customer service request about a blocked drain with Yorkshire Water: yorkshire water drain blocked
If you can safely lift your property’s manhole cover and it is empty, the blockage is likely in your private pipes. If the manhole is full of water, the blockage is downstream, potentially in Yorkshire Water's territory. : For homes built after 2011, shared drains
Do not flush toilets or run taps, as this will only add to the flooding. Do not flush toilets or run taps, as
The most common question people ask is: "Do I call a private plumber, or is this Yorkshire Water’s problem?" The answer depends entirely on where the blockage is located.
This was not a simple blockage. This was a systemic failure.
If you believe the issue lies with the public sewer or a shared drain, you should report it to Yorkshire Water as soon as possible. They provide a 24/7 service for emergencies. Call their direct helpline.