Licensinghelp@hpc.state.tx.us -

Because state agencies handle a high volume of inquiries, individuals utilizing this email address are advised to follow specific protocols to ensure a timely and accurate response:

The email address serves as the primary electronic helpdesk for the Texas Health and Human Services Commission (HHSC) , specifically managed by the Health Professions Council (HPC) . This contact point is designed to assist applicants, licensees, and the general public with inquiries regarding professional licensing across more than a dozen distinct health-related regulatory boards in the State of Texas. licensinghelp@hpc.state.tx.us

Professionals under agencies like the Texas Behavioral Health Executive Council (BHEC) , the Texas State Board of Dental Examiners (TSBDE) , and the Texas State Board of Plumbing Examiners (TSBPE) use this contact point to fix portal access problems blocking their mandatory employment registrations. Core Functions of the HPC Helpdesk Because state agencies handle a high volume of

| Situation | Use this email? | |-----------|----------------| | Can’t log into online licensing portal | ✅ Yes | | Website shows error after payment | ✅ Yes | | Want to know if your application is approved | ❌ No – contact your board | | Need to change your name on a license | ❌ No – submit form to specific board | | Forgot username for online account | ✅ Yes | | Fingerprint results not showing | ❌ No – contact vendor or DPS | Core Functions of the HPC Helpdesk | Situation