Right-click your device (e.g., USB Root Hub or USB 3.0 Host Controller ) and select . Choose Search automatically for drivers . 2. Where to Download Official USB Drivers
If Windows Update doesn't find anything and your USB ports still aren't working, you need the specific "Chipset" drivers from your computer manufacturer. This contains the instructions for how the motherboard talks to the USB ports.
Please avoid downloading software from sites that promise to "scan your computer and update all drivers for free." These are often full of adware or malware. Always download drivers directly from Microsoft or your hardware manufacturer's official website.